Refunds: All products are non-returnable due to health and hygiene reasons. No exceptions.

Exchanges (if applicable): We replace items only if they are defective or damaged. To exchange an item, email us a full description of the issue along with pictures to SHOP@La.La.Lash_LLC.COM. 

ALL PURCHASES ARE FINAL: If you receive a defective item, please contact us via email within 3 days of receiving your order.